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Relying too much on
expert information. Oftentimes, people have a tendency to place too much emphasis on what experts say. Remember,
experts are only human and have their own set of biases and prejudices just like the rest of us. By seeking
information from a lot of different sources, you will get much better information than if you focused all of your
energy on only one source.
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Overestimating the value
of information received from others. People have a tendency to overestimate the value of certain individuals in our
society and underestimate the value of others. For instance, experts, authority figures, parents, high status
groups, people who seem to have it all together, and people we respect have a way of swaying our opinion based
simply on the fact that we believe they know more than we do. When you find yourself doing this, ask
yourself: Do they know as much about this problem as I do? Are their values the same as mine? Have they had
any personal experiences with a problem like mine? In other words, keep their opinions in
perspective.
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Underestimating the
value of information received from others. Whether we realize it or not, we also have a tendency to discount
information we receive from individuals such as children, low status groups, women (yes, believe it!), the elderly,
homemakers, blue-collar workers, artists, etc. This is unfortunate since many times these groups can paint a good
picture of the other side of your problem. In other words, these groups may use entirely different values and
perceptions in their answers to your questions. The result is a larger perspective of what the issues really are.
Just make a note that if you find yourself discounting the information you receive from anyone, make sure you ask
yourself why.
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Only hearing what you
want to hear or seeing what you want to see. Try this exercise. Ask a friend to look around them and make note of
everything that is green. Now, have them close their eyes. Once their eyes are closed, ask them to tell you what
around them is red. Almost everyone you ask will not be able to tell you what was red because they were focusing on
what was green. Our perceptions work the same way. If we have expectations or biases that we are not aware of, we
tend to see what we want to see. Likewise, if someone tries to tell us something we do not want to hear, we simply
do not hear them. This is a common mistake that many people make. The key is to be aware of your own prejudices and
expectations while at the same time staying open to everything that comes your way.
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